Let Your Calm Be the Threat.
A Letter on Negotiation
Dear Rajdeep,
The more you believe you can do it, the more capable you become. Confidence is not talk. It is the decision to carry the work when it gets heavy.
Hold to two rules.
When money comes up, never name the number first.
And when you do business, do not try to take the last dollar. Leave room for the other side to win. That is how you get paid twice: once in money, and again in speed, goodwill, and the deals that come back to you.
I learned the first rule the hard way. Early on, I named a number to "move things along." It did. It moved the deal away from me. I watched the other side relax, not because they felt respected, but because I had done their work for them. After that, I stopped paying for my own pressure. If you feel rushed, slow down. The rush is usually theirs, not yours.
I learned the second rule the same way. I once squeezed for a clean win and got it. The contract looked perfect. Then the relationship turned cold, the effort dropped, and every small issue became a fight. I spent the next year collecting what I had already "won." That taught me what no book teaches: a deal that leaves the other side proud is cheaper.
Here is the part you must understand early. You do not build wealth by winning arguments. You build it by building a name people trust when they are afraid. In hard moments, people do not choose the cleverest deal. They choose the safest hands.
Let me give you better examples.
In one deal, a potential partner arrived friendly, spoke warmly about the mission, then started "helping" by listing flaws in the team, the product, and the market. Every sentence was framed as advice, but it was really a price attack. Then he added a deadline. He wanted us to feel lucky, small, and late.
I did not defend. I did not argue. I said, "If you see the value, speak to the value. If you don't, we should stop." Then I asked one question: "What problem are you trying to solve with this deadline?" He admitted he had pressure on his side. The deadline was not a law. It was a move.
In another negotiation, the other side kept returning to price like it was the only thing that mattered. So I stopped talking about price entirely. I laid out value in plain terms: what the asset produced, what it made easier, what it removed, what it prevented. I asked them to agree with me on what those outcomes were worth to them. Only after we agreed on that did we talk numbers. The tone changed because they could not pretend it was "just business" anymore. They had to admit what they wanted.
And once, I made the mistake of accepting vague language because the meeting felt good. Everyone smiled. Everyone agreed. Later, when trouble came, that friendliness vanished and the vagueness became a weapon. That is when I learned: a warm meeting is not a strong deal. Clarity is a strong deal. If a term matters, it must be written so simply that a tired person can read it and understand it the same way you do.
You may have to deal with people like this even if you dislike them. So learn how to deal with them without becoming them.
In any field, you are not fighting "the business." You are facing a person. Deals do not happen between companies. They happen between minds. If you forget that, you will argue facts while the other side plays status, fear, pride, and shame. They will win without ever being right.
If you want an advantage, prepare like the outcome matters. Most people improvise, then call it instinct. Do not. Do the quiet work first.
Know five things.
One, the environment. The market, the timing, the mood, and what changes if you wait.
Two, your resources. Your strengths, your weaknesses, your cash, your options, and what you can endure.
Three, their resources. Their assets, their constraints, their pressures, and what they cannot afford to have exposed.
Four, your goal and your attitude. Know exactly what you want, what you will trade, and where you stop. A winner checks his limits so he does not drift into arrogance and call it courage.
Five, their goal and their attitude. What they want, what they fear, and what they need to be seen as.
The last one is the hardest, and it matters most. Great leaders study character and habit, because that is where the next move is born. It is always better to prevent trouble than to recover from it.
Here is one of the simplest tools I ever learned.
When they make a demand, ask one calm question: "What problem are you trying to solve with that?" Then stop talking.
The answer tells you whether they want value, control, cover, speed, or a story they can sell to their own people. Silence does half the work. Most negotiators fear silence and buy relief with concessions.
I used to think strength meant speaking fast and pushing hard. Later I learned strength is being willing to sit in discomfort longer than the other person. The one who can hold silence without flinching usually sets the terms.
Sometimes your competitor is someone you already know. Use what you know. If he is cautious, do not rush him. If he is impulsive, do not let him set the pace.
I once let an impulsive person drag me into their deadline. I thought I was being decisive. I was being steered. After that, I treated deadlines like offers, not laws. If the deadline is real, it survives a simple question: "What happens if it slips by a week?"
But you do not have to know a person personally to read them. Watch details. A serious negotiator notices everything: what they avoid, what they repeat, what they answer fast, what they answer with a story, what they refuse to put in writing, what they joke about when they are nervous.
Words can hide thoughts. Choices expose them. The first choice a person makes is often the first honest reveal. So control what you say. Do not fill silence to be liked. Do not explain more than you must. Say only what serves the result. Stay alert to what the other side shows you. If you miss the signals, you lose power, and the next negotiation becomes harder before it begins.
Understand this too. The secret of trading is knowing what can and cannot be traded.
There are things you bargain on. Price, timing, structure, terms, concessions.
And there are things you do not bargain on. Respect. Standing. The truth of what you built.
I learned to separate these because I once tried to "be flexible" about respect. I thought I was being mature. I was teaching the room that disrespect was a negotiable fee. After that, I made a quiet rule for myself. If someone tries to buy your dignity, the price goes up, not down.
Do not confuse firmness with drama. The strongest "no" I ever gave was quiet. I said, "That doesn't work for us," and I meant it. No anger. No lecture. Then I stood up. The other side changed because they felt the ground shift. People test you to find your edge. If you do not know your edge, they will draw it for you.
And do not forget the second rule. Do not chase a "clean profit" that leaves nothing for anyone else. A deal that humiliates the other side is not clean. It is unstable. Deals last when everyone can win, because everyone protects what they helped create.
If you want one more rule, make it this. Never enter a negotiation with only one way to win. The day I stopped needing any single deal, my advantage doubled without me saying a word. Options make you calm. Calm makes you dangerous.
There was a season when I had no options, and I felt it in my body. I negotiated tight. I overtalked. I accepted terms I hated just to stop the anxiety.
That is when I learned to build advantage before I need it. Cash reserve. Multiple buyers. Alternate paths. A timeline that is yours. Never walk into a room where the other side can smell that you must say yes.
Too many people think negotiation is grabbing a bargain. They hunt the lowest number and forget the point. A deal is an exchange of value. You trade what the other person wants for what you want. If you do not understand what they truly want, you are negotiating blind.
The fastest way to get a strong deal is to make the value undeniable. People make the same mistake again and again. They argue price instead of proving value. They say, it is cheap, you will not find a lower number. No one likes paying more than they have to. But what people actually want is the most value for what they pay.
So when money comes up, do not mention the amount first. Put value in front of them until they cannot look away from it. Make them see what they are buying, what it produces, what it protects, and what it saves them from losing. When they agree on value, price becomes a smaller argument.
One last thing. Do not try to win the conversation. Win the paper. People will say anything in the room. What matters is what is written, what is clear, and what survives memory, stress, and politics. If something is important, it must be simple enough to enforce. If it cannot be written cleanly, it is not understood yet.
Be firm without being reckless. Be fair without being soft. And never confuse patience with weakness. The person who can wait, and still stay clear, is hard to beat.
Love,
Rajdeep
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